After a few appointments, and several phone calls to health care folk, I took my Mother back to the doctor for some labwork last week. Gentlemen, either buck up or skip the next sentence. Ladies, many of you have been here ::whispering:: The labwork was for a UTI.
Lab Tech: Ok. We'll send you a postcard with the results of this labwork.
Me: We have to wait for a postcard?
Lab Tech: We may have results today. A nurse will call you if things are bad. Tomorrow's the 4th, so you won't hear from us tomorrw. Otherwise, wait for a postcard.
Me, with no postcard: Hello, my mother is still ill. Can you please get me the results of her labwork?
Someone: Her labwork is negative. She is fine.
Me: She is NOT fine. She is ill.
Someone: Come in tomorrow. For Lab work.
Me: I need to make an appointment for Mother. We were there one week ago for lab work. She is still not feeling well.
Someone Else: No need for an appointment, just come in for lab work.
One hour later:
Me, in doctor office: I have my mother here for lab work. She has been ill for over a week now. We were here last Thursday, but she is still ill.
A Third Someone: Have a seat.
30 Minutes Later
Lab Tech #2: Ok! We'll send you a postcard...
Me: NO POSTCARD! We were here one week ago, my mother is still ill, I need results today, she is sick!
Lab Tech #2: You should mention that to someone. Go back to the front desk and mention that on your way out.
Me, in my head:
Mention it to someone? That's BRILLIANT! I mentioned it last week! I mentioned it on the phone yesterday! I mentioned it on the phone this morning! I mentioned it to the temp at the front desk 15 minutes ago! I'M STANDING IN A FREAKING DOCTOR'S OFFICE MENTIONING IT RIGHT THIS FREAKING INSTANT!!! HOW MUCH MORE MENTIONING DO I HAVE TO DO?!!
Me, really, politely: I told someone on the phone yesterday. I told someone on the phone this morning. I told the front desk 15 minutes ago. No one seems to care.
Lab Tech #2, whom I suddenly love: I'll get the nurse.
Mom now has some meds.
And I'll be waiting by the mailbox for that postcard.